Frequently Asked Questions

Will SOLERE shoes fit me?

SOLERE shoes are designed to provide a pressure-free fit for wide feet, accomodating up to a Women’s D width. Our flexible materials and strategic construction naturally contour to the foot to accommodate bunions and other sensitivities, ensuring all-day comfort without the pinching found in standard footwear.

Do you ship worldwide?

We currently ship Australia wide, and internationally. Shipping costs will be available at the checkout page.

How long will it take for me order to arrive?

Please note the following delivery days do not include dispatch times. Furthermore, delivery dates are an estimate only and cannot be guaranteed.

Australia: Standard Shipping can take 3-7 business days. Express Shipping is usually 1-3 business day delivery in most metropolitan areas. However this can take 4-5 business days in regional areas

New Zealand: Standard shipping can take anywhere from 4-10 business days to be delivered

UK and Europe: Standard shipping can take 6-12 business days

USA & Canada: Standard shipping can take 6-11 business days

Asia Pacific: Standard shipping can take 8-12 business days

Rest of the world: Shipping can take 8-20 business days

What is your returns policy?

Please read our Returns policy located on the "Refund Policy" page on our website. Conditions apply.

If you have any questions, please contact support@wearsolere.com.au

I ordered the wrong size, can I return or exchange my order?

We want to ensure that every customer is satisfied with their purchase. If you happen to order an incorrect size, please email support@wearsolere.com.au within 14 days of receiving your order.